Customer Info and New Prices
Just a bit of info for all customers as we go into the 2016 season. We are now working full time at the laundry and operating on Summer Hours which are as follows:
Monday to Friday: 10am to 6pm, Saturday – drop off only, Sunday: Closed.
On the next page you’ll find the new price list for this season. Most of you will not be affected by the changes, but unfortunately, due to rising costs in the laundry and the increasing amounts of very heavy cotton bedding we are receiving, we have had to put a surcharge on this type of linen. I’m sure you will appreciate that it takes a great deal more drying and ironing than standard polycotton. We have tried to keep most prices the same as last year, and are still considerably cheaper than the industry standard at this time.
In addition, please note that we have been advised by our equipment manufacturer to make all customers aware of the following:-
Plastic poppers. Duvet cover fasteners may melt at high temperatures. Our ironing machines heat to extremely high temperatures and we therefore advise that you use hotel grade linens (with no fasteners, or with metal poppers) and that we do not take responsibility for melted fasteners. We will, of course, try to avoid this wherever possible.
Stains. We use non-bio additives and wash at 30-40 degrees as standard. This temperature ensures germs are killed and that light-use items are cleaned thoroughly, and is the advised temperature from linen manufacturers to ensure long life of the product. However, if stains are present, this temperature will not remove them and we therefore ask that you point out any stains present on linens before presentation. We do not take responsibility for stains remaining after standard wash cycles, if we have not been advised in advance. Stains require to be treated seperately and this will be charged as a seperate load.
And finally, we appreciate all custom, and no job is too small. However, due to the increase in very small loads (one or two sheets and duvet covers, for example) it has become necessary to implement a minimum load charge of £8.50. This ensures that each customer’s laundry is treated seperately, and covers the cost of a full cycle.
West Coast Wash House Ltd would like to thank you once again for your custom, and we look forward to a continuing relationship with you. Please don’t hesitate to call or email any time if you have any problems or queries.